betum.com Terms & Conditions

By accessing, registering on, or using any part of the betum.com platform available at betumcom.net, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any part of these Terms and Conditions, you must immediately cease using betum.com and close your account if one has already been created. Continued use of the betum.com platform after any amendment to these Terms constitutes your acceptance of the revised agreement.

To register and maintain an account on betum.com, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required under Philippine law for participation in casino-style gaming activities.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of play.
• You must not be listed on any self-exclusion register maintained by betum.com or any regulatory authority, including PAGCOR.
• You must not be an employee, contractor, director, officer, or agent of betum.com or any of its affiliated companies, game providers, or payment processors.
• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, and valid contact details.

betum.com reserves the right to request identity verification documents — including a government-issued ID such as a Philippine passport, SSS card, PhilHealth ID, or driver's license — at any time. Failure to provide satisfactory verification may result in account suspension or closure.

Each player may hold only one (1) registered account on betum.com. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and will result in the permanent suspension of all associated accounts and the forfeiture of any balances therein.

You are solely responsible for maintaining the confidentiality of your betum.com login credentials, including your username and password. You must not share your account access with any third party. betum.com will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

If you suspect that your account has been accessed without your authorization, you must notify betum.com immediately via our 24/7 live chat support. betum.com reserves the right to suspend your account pending investigation of any suspected unauthorized access.

• You are responsible for all activity conducted through your betum.com account.
• You must update your account information promptly if any details change.
• You must not use your betum.com account for any purpose other than personal entertainment gaming.
• betum.com accounts are non-transferable and may not be sold, gifted, or assigned to another person.

betum.com supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. All transactions are processed in Philippine Peso (PHP / ₱).

The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱500. betum.com does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction fees, for which betum.com bears no responsibility.

Withdrawals will only be processed to the same payment method used to make the original deposit, as part of our anti-money laundering (AML) compliance procedures. betum.com reserves the right to request additional documentation before processing any withdrawal, including proof of identity and proof of payment method ownership.

All funds deposited into your betum.com account are held in a segregated player funds account and are not used for operational purposes. betum.com complies with applicable anti-money laundering regulations and will report suspicious transactions to the appropriate Philippine authorities as required by law.

betum.com offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and event-specific promotions. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of this agreement.

Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all betum.com promotions:

• Bonus funds are subject to a minimum wagering requirement before they or any winnings derived from them may be withdrawn.
• Wagering requirements must be completed within the time period specified for each promotion.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• Bonuses are intended for personal entertainment use only and may not be exploited through systematic betting strategies designed to guarantee profit.
• betum.com reserves the right to void bonuses and any associated winnings if it determines that a player has abused the bonus system.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully satisfied.

betum.com reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion at the time of modification will be subject to the terms in effect at the time of their opt-in, unless the modification is required by law or regulatory directive.

All games available on betum.com — including slots, live dealer games, bingo, fishing games, and specialty titles — are governed by individual game rules published within each game interface. Players are responsible for familiarizing themselves with the rules of each game before placing wagers.

betum.com uses certified Random Number Generator (RNG) technology for all applicable games. RNG systems are independently audited to ensure that game outcomes are genuinely random and not influenced by any external factor, including the size of a player's bet or their account history.

In the event of a technical malfunction, disconnection, or system error during a game round, betum.com will make reasonable efforts to reconstruct the game state from server logs. Where reconstruction is not possible, the affected wager may be voided and the staked amount returned to the player's account. betum.com's decision in such matters is final.

The following conduct is strictly prohibited on betum.com and will result in immediate account suspension, forfeiture of balances, and may be reported to the relevant Philippine authorities:

• Providing false, misleading, or fraudulent information during registration or at any point during your use of betum.com.
• Using software, bots, scripts, or any automated tools to interact with betum.com games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors in betum.com's platform for financial gain.
• Engaging in any form of money laundering, fraud, or other financial crime through your betum.com account.
• Attempting to reverse-engineer, decompile, or otherwise tamper with betum.com's software or systems.
• Using a VPN, proxy, or other technology to circumvent geographic restrictions or disguise your true location.
• Allowing or facilitating access to your betum.com account by any person under 21 years of age.
• Engaging in abusive, threatening, or harassing behavior toward betum.com staff or other players.

betum.com employs advanced fraud detection systems and cooperates fully with Philippine law enforcement and regulatory authorities, including PAGCOR, in the investigation of suspected prohibited conduct.

betum.com is committed to promoting responsible gaming practices among all Filipino players. We believe that gaming should be a form of entertainment and recreation — never a means of generating income or escaping personal difficulties.

betum.com provides the following responsible gaming tools, which are available to all registered players at no cost:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your betum.com account.
• Session Time Limits: Receive automatic reminders and session cut-offs after a specified period of continuous play.
• Loss Limits: Cap the amount you are willing to lose within a defined time period.
• Self-Exclusion: Temporarily or permanently exclude yourself from betum.com. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen notifications showing your session duration and net gaming activity.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. betum.com supports the responsible gaming initiatives of PAGCOR and encourages players to make use of available support resources.

All content on the betum.com platform — including but not limited to the betum.com name and logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of betum.com or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use betum.com solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any betum.com content without prior written consent.
• Use betum.com's trademarks, logos, or brand elements in any manner not expressly authorized.
• Create derivative works based on betum.com's platform or content.
• Use betum.com content for any commercial purpose whatsoever.

Any unauthorized use of betum.com's intellectual property may result in legal action. betum.com actively monitors for infringement and will enforce its intellectual property rights to the fullest extent permitted by law.

To the maximum extent permitted by applicable Philippine law, betum.com, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the betum.com platform, including but not limited to:

• Loss of winnings due to technical malfunction, system error, or network interruption.
• Unauthorized access to your account resulting from your failure to maintain credential security.
• Delays in payment processing caused by third-party payment providers.
• Any decision made by betum.com in the exercise of its rights under these Terms and Conditions.
• Interruption or unavailability of the betum.com platform due to maintenance, upgrades, or circumstances beyond our reasonable control.

betum.com's total aggregate liability to any player in connection with any claim arising under these Terms and Conditions shall not exceed the total amount deposited by that player into their betum.com account in the thirty (30) days preceding the event giving rise to the claim.

betum.com collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering on betum.com, you consent to the collection and processing of your personal data as described in the Privacy Policy.

betum.com complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and takes all reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

betum.com may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities in compliance with applicable law. Such disclosures will be made only to the extent required and in accordance with proper legal process.

betum.com reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, betum.com will notify registered players via email or through a prominent notice on the betum.com platform at least seven (7) days before the changes take effect, except where immediate amendment is required by law or regulatory directive.

Your continued use of betum.com after the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the amended terms, you must cease using betum.com and may request account closure by contacting our support team.

The most current version of these Terms and Conditions will always be available at betumcom.net/terms-conditions. We recommend that you review this page periodically to stay informed of any changes.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

betum.com operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who have unresolved complaints after exhausting betum.com's internal dispute resolution process may escalate their concerns to the relevant regulatory authority.

In the event that any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of betum.com, please contact our support team through the following channels:

• Live Chat: Available 24/7 through your betum.com account dashboard.
• Email: [email protected]

betum.com aims to acknowledge all written inquiries within one (1) business day and to resolve complaints within five (5) business days. Complex matters may require additional time, in which case we will keep you informed of the progress of your inquiry.